Jorge's Quest For Knowledge!

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(2016-11-27) Issues With Popup Screens In IE On The MIM Portal Server After Installing/Applying SP1

Posted by Jorge on 2016-11-27


After installing MIM 2016 with SP1 or applying the SP1 update package you may experience issues with popup windows in the MIM Portal. An example is when you for example get a popup window because you click on an MPR object.

-hen doing this remotely on another server, other than the server with the MIM Portal, you may experience the following, which is expected when using any browser.50

image

Figure 1: MIM Portal On A Remote Server With A Working Popup Window

However, doing exactly the same on the server running the MIM Portal, you may experience the following when using IE, which is NOT expected! It keeps loading, and loading, and loading….

image

Figure 2: MIM Portal On The MIM Portal Server With A Non-Working Popup Window

The solution for this problem is quite easy!

On the MIM Portal server, open Internet Explorer and then open its internet options. On the “General” tab click the “Settings” button. Then click the “View Files” button.

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Figure 3: MIM Portal On The MIM Portal Server With A Non-Working Popup Window

After clicking the “View Files” button, a Windows Explorer window opens. Click in the files section somewhere, press {CTRL]+[A] and then press [DEL]. Close all the windows by either closing them or clicking [OK].

After doing this, popup windows with IE on the MIM Portal server should work OK again as expected!

Cheers,
Jorge
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