Jorge's Quest For Knowledge!

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(2010-06-28) Windows Sharepoint Services 3.0 Breaks After Installing Update MS-KBQ983444

Posted by Jorge on 2010-06-28


In my personal FIM test environment I have not had any issues with update MS-KBQ983444 (MS10-039: Description of the security update for Windows SharePoint Services 3.0: June 8, 2010). However, at my customer I have experienced issues twice (different environments) after this update was installed.

One day the FIM Portal is working perfectly and you do not experience any issues. Everything is working fine. Suddenly the next day or a few days later, when you navigate to the FIM Portal you get an error as if the URL does not exist. Weird! After checking all kinds of stuff you find nothing is wrong and everything is as it needs to be.

After opening the event viewer, you may see errors similar to what you see in the pictures below:

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If you see through Windows Update (Windows Update –> View Update History) that the update MS-KBQ983444 was installed recently you can almost be certain that it is not a FIM related issue, but rather a Windows Sharepoint Services (WSS) related issue.

On the FIM Portal Server(s) experiencing these I performed the following steps to solve this:

  • Open administrative command prompt windows
  • Navigate to "%COMMONPROGRAMFILES%\Microsoft Shared\web server extensions\12\bin"
  • Execute the following command: "psconfig -cmd upgrade -inplace b2b -wait -force"

You may see similar output as shown in the following picture

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Now try to access the FIM Portal again and everything should be OK again.

More related information:

Cheers,
Jorge
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